Following the growing trend in 2016 of chatbots in the customer relations and support market, 2017 will be the year of accelerating automation of services and robotics.
With assistance available 24/7, automated processing of routine tasks, intelligent multi-service concierge support, and much more, Living Actor™ is proud to […] Read More » Web self-service (dynamic FAQs, chatbots, etc.) enables e-commerce web sites to meet consumers’ expectations and increase conversion rates E-commerce is a rapidly growing market ( 15% turnover in the 2nd half of 2016 according to e-commerce experts at FEVAD).
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A chatbot can be identified as a conversational interface. Learn how to design when there is no colour but a personality.
Living Actor™ is involved in several research projects and collaborative development around these topics to maintain high-end technology and keep a competitive advantage.
In the Top 10 strategic technology trends […] Read More » Living Actor™ is developing its presence on the UK market with its partner ICConsult Ltd and both companies will be present at the Customer Contact Expo in London on September 28th and 29th to demonstrate the latest innovations in the fields of Chatbots and Intelligent Virtual Assistants.
When a major French banking group like BPCE calls on Living Actor™ technology to automate user support, the results are spectacular, with qualitative optimization of customer service calls and impressed colleagues!
Let’s get a little better acquainted with Clo E, the Virtual Banking Assistant for the Caisse d’Épargne Group, Crédit Foncier and BCP.
So if you want to change one word, you won't have to go through the deploy process again. There's a NPM package Once you designed your conversational experience, it's important to test your assumptions. Get feedback in an hour, iterate and deliver the best user experience possible A chatbot is a virtual assistant that can lead a conversation, either via voice or inside a chat interface.